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Our Committment
OUR VISION
“Helping People Protect Their Dreams”
“Insurance” means a lot of things to a lot of people which is why we boil down our vision statement very simply. Whatever your dreams are they are yours and they are very important to you. Whatever those dreams are we’re here to help you protect them. It may be protecting your dreams from something catastrophic that could happen to you, your stuff or those closest to you. Just like everyone’s dreams are different, so are the myriad protection methods – which is why we’re here.
OUR VALUES
Integrity Our reputation is one of honesty and integrity, and we will perpetuate it. It is one of our most valued assets. We will fulfill our commitments and keep our promises. We will follow-up when we say we will. We will be honest with each other, with our clients and with our partners in the industry. Our decisions will be based on the motto: “Do what is right.”
Attitude Positive attitudes are contagious. We will have fun and enjoy our work. (Laughing is required.) “Can do” attitudes produce success, and we will celebrate our successes.
Purpose We choose to work here. We choose to delight our clients, associates and partners because we sincerely care. Every job and every function will have meaning and we will continually strive for improvement. At the end of the day we will be proud of our accomplishments.
OUR OBJECTIVES
The prime objectives of the RBC Agency are:
1. To merit the goodwill of our clients and the public:
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By providing our clients with the highest level of quality products and services at equitable and competitive prices.
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By working together with mutual respect and friendly cooperation.
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Through employee and public relations, in order that we may continue to enjoy the reputation of honesty, dependability and integrity.
2. To operate our business so that we will earn profits deemed necessary, we endeavor to:
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Promote quality employment opportunities through continued agency premium volume growth.
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Furnish facilities and equipment necessary for efficient service and productivity.
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Provide opportunities, which allow for individual growth through the initiative of each employee.
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Pay fair and equitable compensation based upon employee performance.
“RBC have always been so helpful to use in times of need. We are saving over $1,000 this year in car insurance. Thanks to Dala. Everyone is so nice and always caring. We have been with you for over 30 years. Thank you.”
Julie Columbus - Auto salesman/ teacher
